Privacy Policy

Rights of Users and Legal Guardians and How to Exercise Them

Users can view or modify their registered personal information at any time and can also request to cancel their membership.
To view or modify personal information, users can go through the identity verification process by clicking "Change Personal Information" (or "Edit Member Information"). To cancel membership (withdraw consent), users can click "Withdraw Membership." After completing the verification process, users can directly view, correct, or withdraw from the service.
Alternatively, users can contact the person responsible for managing personal information by mail, phone, or email, and appropriate measures will be taken without delay.
If you request a correction of errors in your personal information, the company will not use or provide the personal information in question until the correction is completed. If incorrect information has already been provided to a third party, the company will promptly notify the third party of the correction request so that the correction can be made.
Personal information that has been terminated or deleted at the user's request will be processed in accordance with the "Retention and Usage Period of Collected Personal Information" and will not be viewed or used for any other purposes.

Installation, Operation, and Rejection of Automatic Personal Information Collection Devices

The company operates "cookies" that store and retrieve your information from time to time. A cookie is a very small text file sent by the server used to operate the website to your browser, which is stored on your computer's hard disk.

The company uses cookies for the following purposes:

o Purpose of Using Cookies

1.To analyze the frequency of access and visit times of members and non-members, understand users' preferences and interests, track their footprints, and provide target marketing and personalized services based on event participation levels and number of visits.

2.You have the option to accept or refuse the installation of cookies. Therefore, you can set your web browser options to allow all cookies, be prompted for confirmation every time a cookie is saved, or refuse to save all cookies.

o How to Reject Cookie Settings

1.You can reject cookie installation by selecting the appropriate option in your web browser settings to allow all cookies, require confirmation whenever cookies are stored, or refuse to store all cookies.

2.Example settings method (for Internet Explorer): Go to the top of your web browser and select Tools > Internet Options > Privacy.

3.However, if you refuse the installation of cookies, there may be difficulties in providing some services.

Customer Service for Personal Information

The company has designated the following department and personal information management officer to protect customers' personal information and handle complaints related to personal information.

o Personal Information Management Officer

Name: Kang Soo-Jung

Affiliation: Person in Charge

Contact Number: +82-2-302-1000

Email: 0115am@naver.com

o You can report any personal information-related complaints arising from the use of the company's services to the personal information management officer or the relevant department.

o The company will promptly provide sufficient responses to users' reports.

o If you need to report or consult on personal information infringements, you may also contact the following organizations:

Personal Information Infringement Report Center (privacy.kisa.or.kr / 118 without area code)
Supreme Prosecutors' Office Cybercrime Investigation Unit (www.spo.go.kr / 02-3480-2000)

Cyber Bureau of the Korean National Police Agency (www.ctrc.go.kr / 182 without area code)

IOCEAN (hereinafter referred to as "the company") places great importance on the protection of your personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection."

Through this privacy policy, the company informs you of how your personal information is used and handled, and what measures are being taken to protect your personal information.

Collected Personal Information Items and Collection Methods

A. Collected Personal Information Items

The company collects the following personal information for purposes such as membership registration, consultation, and service application:

Upon membership registration: Name, date of birth, gender, login ID, password, home phone number, mobile phone number, email address, and for members under the age of 14, the information of their legal guardian.
Upon service application: Address, payment information.

During the service usage process or business transaction process, service usage records, access logs, cookies, access IPs, payment records, and records of inappropriate usage may be generated and collected.

B. Collection Methods

The information is collected through the following methods: Website, written forms, bulletin boards, emails, event entries, delivery requests, phone, fax, and information collection tools.

Purpose of Collecting and Using Personal Information

The company utilizes the collected personal information for the following purposes:

Fulfillment of contracts related to service provision and fee settlement for provided services

Providing content, processing purchases and payments, shipping goods or sending invoices, verifying identity for financial transactions, and providing financial services.

Member management

Identity verification for using membership-based services, personal identification, prevention of fraudulent use by delinquent members and unauthorized access, confirmation of membership intent, age verification, confirming legal guardian consent when collecting personal information of children under 14, handling complaints, and delivering notices.Marketing and advertising utilization
Sending promotional information such as event advertisements, understanding access frequency, or generating statistics related to members' service usage.

Marketing and advertising utilization

Sending promotional information such as event advertisements, understanding access frequency, or generating statistics related to members' service usage.

Retention and Usage Period of Personal Information

As a general principle, personal information is destroyed without delay once the purpose of its collection and use has been achieved. However, the following information is retained for the specified period due to the reasons stated below:

A. Retention based on internal company policy

Even after a member withdraws, the company may retain the member's information for a certain period (specified as OO years) from the date of termination of the service contract to prevent the recurrence of fraudulent activities by delinquent members, resolve disputes, or cooperate with requests from investigative authorities.

B. Retention based on relevant laws

If the retention of information is necessary according to related laws, such as the "Act on Consumer Protection in Electronic Commerce," the company will retain member information for the period specified by the law.

Records related to contracts or withdrawal of subscriptions
- Retention reason: Act on Consumer Protection in Electronic Commerce
- Retention period: 5 years
Records related to payment and supply of goods
- Retention reason: Act on Consumer Protection in Electronic Commerce
- Retention period: 5 years
Records related to consumer complaints or dispute resolution
- Retention reason: Act on Consumer Protection in Electronic Commerce
- Retention period: 3 years
Log records
- Retention reason: Protection of Communications Secrets Act
- Retention period: 3 months

Procedure and Method for Destroying Personal Information

In principle, the company destroys personal information without delay after the purpose of its collection and use has been achieved. The procedures and methods for destruction are as follows:

Destruction Procedure

The information entered by members for purposes such as membership registration is transferred to a separate database (or a separate document storage box in the case of paper) once the purpose is achieved.

It is stored for a certain period according to the company's internal policies and relevant laws regarding information protection (refer to the retention and usage period) before being destroyed.

Personal information transferred to a separate database is not used for any other purpose unless required by law.

Destruction Method

Personal information stored in electronic file format is deleted using technical methods that prevent the records from being recovered or reproduced.

Provision of Personal Information

In principle, the company does not provide users' personal information to external parties. However, the following cases are exceptions:

When users have given prior consent.
When required by law or if a request is made by an investigative authority in accordance with the procedures and methods prescribed by law for investigation purposes.

Delegation of Collected Personal Information

The company outsources certain operations to external specialist companies to fulfill services, as follows:

Delegatee: [Logen Courier]
Delegated tasks: [Product shipping, returns, exchanges]